With an increase in cyber attacks targeting the Media industry (involving stealing information, broadcast takeover and reputational damage), ITV wanted to raise awareness about the importance of information security.
Our fully integrated internal comms campaign reaching more than 6,000 staff in the UK and across the world provided clear instruction. It delivered the information and actions required to make everyone aware about the potential risks to ITV and its information in an entertaining and memorable way. It demonstrated how they could personally contribute to ITV security and how they could protect their work and ultimately ITV.
A PR campaign for Wellcome Collection’s incredibly curious audience
Wellcome was making its collection more accessible to the public by building an amazing new spiral staircase to connect every floor and every gallery making access easier – the downside is the building will need to close for up to one year.
A positive message and a positive comms campaign was required not only for current visitors but for press and new visitors. Our intriguing design deployed the spiral schematic to emphasise the breadth and depth of the collection whilst remaining true to the “incredibly curious” positioning.
We were briefed to create a name, brand and microsite to target “young career starters”.
We challenged the brief with a bigger solution which BAFTA embraced. We have been retained since since 2010. During this time we have overhauled their brand architecture, their digital engagement strategy and delivered a full suite of clearly named, branded and targeted channels through effective UI and UX design. In the process we have migrated dot org to open CMS, we've increased their brand footprint and developed a full suite of brand guidelines for international affiliates whilst keeping a member and governance board involved and onside with some major communications changes.
Recent projects include the new brand and website for Bafta 195, the social media campaign to launch and promote Bafta Breakthrough Brits in association with Burberry and the internal comms campaign to announce the new building plans to open up and extend Bafta’s flagship premises.
Rescued from the administrator Deloitte in April 2013, by the capital investment company Hilco, HMV had a huge task on its hands. Despite being a much-loved heritage high street brand, negative perceptions and significant competition required a brand re-think.
We partnered with the new management teams at HMV Retail, HMV Digital and HMV Online to define the umbrella brand philosophy and its relationship to each business.
The brand re-launch titled “home of entertainment since 1921” re-ignited the brand in-store (including way-finding and POS) and online and launched a new digital download offer. The ATL campaign launched in the the UK was subsequently taken up in Ireland and Canada and reminded customers of its core offer.
This re-positioning enabled HMV to capitalise on its USP: physical location. Live events increase footfall by 7.5%. Focusing on this has seen a year-on year rise in sales of 9.2% (Q2/FY14). Physical album sales have increased by 12% compared to the sale of digital albums, which slumped 17% as the download market battles with streaming services such as Spotify.
Another brand made better by The Council, or in Paul McGowan’s words (Chairman, HMV). “This business is flying”
Eye-catching internal comms for the biggest commercial broadcaster in the UK
A wide range of communications requirements fulfilled by The Council, these ranged from high-profile VIP invites to eye-catching internal communications reaching out to more than 5000 staff across the UK.